A website chatbot that works like a sales agent.
It answers your customers at any hour, asks what they're looking for and recommends products from your catalogue, adds to cart inside the chat and checks where an order is. When a person is needed, the chat comes to you on Telegram.
Send us your store's address, and see the bot answer about your own products.
What it is, and who it's for.
Redix Digital sets up an AI chatbot for your website that works like a sales agent. In a WooCommerce store it asks the customer what they're looking for, recommends up to 4 products from the catalogue with a reason for each, and adds to cart without leaving the page. It checks an order's status by its number and the customer's email or phone, and reaches out first with a message that fits the page. Any chat that needs a person goes to your Telegram, with a summary. For every purchase that follows a chat with the bot you get a message, and a summary every month. On a site without a store, the bot answers from the site's content. It writes natural English and Hebrew, answers in the customer's language, and carries your brand's name and colours. The bot is a monthly payment, and the amount is set in a quote after a demo on your own store. We also build lead, CRM and email automations, from $500 for clients outside Israel.
One night in a plant shop.
Shoresh is a sample plant shop. Here's one night there with the bot, from a customer who can't decide at 1:20 AM to a cracked pot in the morning, and what we set up for you at each step.
- 01:20
Noa can't decide, and the bot asks her one question
She's looking for a plant for a living room without much light, and she has a cat. The bot asks how much time she has to care for it, and recommends three plants that suit low light and are safe for cats, with a short line on each.
- We teach the bot your store's catalogue
- We give it your brand's name and colours
- 01:22
A calathea goes into the cart from the chat
A product card with a picture and a price, and one tap adds it to the cart. Noa stays on the same page, and the chat goes on.
- Product cards with picture, price and sale
- Add to cart without leaving the page
- 01:24
In the cart, the bot says what's left for free shipping
"Just $6 more for free shipping. Want a small suggestion to get there?" Noa adds a plant feed and pays, and a message about a new purchase through the bot shows up in your Telegram, with the products and the total.
- Messages that fit the page, up to 3 a visit, never at checkout
- A Telegram message for every purchase from the bot
- 09:10
Yossi asks where his order is
He types the order number and the email he ordered with. The bot checks with the store and answers: the order is being processed, two plants and a pot, $58. It only answers when the details match the order, and never shows a name, address or phone.
- Connected to the store with the Redix Connector plugin
- A check before every answer about an order
- 11:40
Dana's pot arrived cracked, and the chat comes to you
The bot sees there's a problem with the order and moves the chat to your Telegram, with a summary of what's been said. You answer from your phone, and Dana sees the answer in the chat on the site. If no one is free, after a few minutes the bot asks her for a phone number or email.
- Connected to your Telegram, or your team's
- You choose how many minutes to wait for a person
In the demo on your store you'll see the bot recommend your own products. Order lookups and purchase messages start working once the plugin is installed.
Book a demo on your store on WhatsAppWhat the bot does on your site.
Recommends from the catalogue
Asks a clarifying question and recommends up to 4 products, with a reason for each and a card with picture, price and sale.
Adds to cart
The customer adds a product to the cart from the chat, and stays on the same page.
Answers about orders
Status, items, total and delivery, by order number and email or phone. It never shows a name, address or phone.
Reaches out first
A message that fits the page: a product, a category, a sale or what's left for free shipping. Up to 3 a visit, and never at checkout.
Calls in a person
When there's a problem with an order, a complaint, or the customer asks for a person, the chat moves to your Telegram with a summary.
Shows what it sold
Every purchase that follows a chat with it brings a message, and every month a summary: how many orders and how much money, with every number explained. Each order says whether the product was added to the cart in the chat, shown in it, or bought after the chat.
In your brand
Your brand's name, colours and avatar, natural language, and answers in the language the customer writes in.
For a site without a store, too
A service bot that answers from your site's content: services, hours and common questions, and passes on to you what needs you.
How to start with the bot.
Send your address
Tap the button and send us your store's address on WhatsApp.
A demo on your store
Roei shows you the bot answering and recommending your own products, and after the demo you get a quote.
Setup
We connect the bot to your site and store, teach it your content and catalogue, fit it to your brand and connect it to Telegram.
Live
The bot answers on your site, and you get the chats that need you, a message for every purchase and a summary every month.
And beyond the chatbot, automations for your business.
Whatever repeats itself in your business every day can run by itself. Each example here can stand alone or connect to the others, and a project starts at $500 for clients outside Israel.
Sales and leads
A first reply to every lead
TodayThe enquiry waits until someone is free.
AutomatedAnyone who leaves details on your site, Facebook or Instagram gets a WhatsApp message right away, and the enquiry is logged in the CRM.
A quote from the form
TodayCopying details into a template and working out the numbers by hand.
AutomatedThe details from the form become a draft quote, and you just check it and send it.
Following up on leads who went quiet
TodayA lead is forgotten after one call.
AutomatedAnyone who hasn't replied after two days gets a gentle message, and you get a reminder to call.
Customer service
Repeat questions
TodayAnswering the same questions every day.
AutomatedThe chatbot answers on your site, at night too, and passes on to you what needs you.
A reminder before an appointment
TodayCalling to remind people, or the customer forgets.
AutomatedA day before the appointment a reminder goes out with an option to confirm or reschedule, and the calendar updates.
Asking for a Google review
TodayForgetting to ask.
AutomatedA few days after the service, the customer gets a message with a direct link to write a review.
Finance and operations
Invoices and payment reminders
TodayIssuing invoices by hand and chasing payments.
AutomatedAn invoice goes out after every payment, and anyone who hasn't paid on time gets a polite reminder.
Forms that assign tasks
TodayA form lands in the inbox, and someone has to pass it on.
AutomatedEvery form goes into the CRM or a spreadsheet, and a task opens for the right team member.
A weekly report by email
TodayCollecting numbers from several systems.
AutomatedEvery Monday an email arrives with the enquiries, the sales and where they came from.
Marketing and email
A welcome for new subscribers
TodayPeople who sign up never hear from you.
AutomatedA few emails that introduce your business and lead to a meeting or a purchase.
Abandoned carts in your store
TodayShoppers who leave products in the cart disappear.
AutomatedA few hours later, a reminder email goes out with the products they chose.
Birthdays and past customers
TodayNo time to remember.
AutomatedOn their birthday a greeting with a perk goes out, and a customer who hasn't been back in a few months gets a message.
How an automation project works
Intro call
Tell us what repeats itself in your business. On the call you get a quote and a timeline.
Planning meeting
Once you've approved the quote, we map what happens today, what will run by itself and which systems connect. You leave with a clear plan for the process.
Build and test
We build it, connect the systems, and run the process on real enquiries and questions until it works the way it should.
Live
We switch it on, give you a recorded training session, and stay with you for a month of fixes and questions.
The timeline is set in the quote, based on the size of the project.
Book an intro call on WhatsAppWhat worries people before you put a bot on your site.
What if the bot recommends the wrong thing?
The bot only recommends from your catalogue and your site's content. Before it goes live we test it on real questions and fix what's needed, and when a customer needs a person, the chat comes to you.
Will customers feel they're talking to a robot?
The bot asks and recommends like a good salesperson in a shop, in natural language and under your brand's name. Anyone who wants a person just asks, and the chat comes to you.
What if no one answers on Telegram?
The bot waits a few minutes, as long as you set, then asks the customer for a phone number or email so you can get back to them.
Won't the bot annoy my customers?
It reaches out first up to 3 times a visit, and never at checkout.
And what about customers' privacy?
In an order lookup the bot only answers when the details match, and never shows a name, address or phone. When sales are counted, only the order number, total and items are kept, with no name, phone or address. Chats are deleted from the bot's server after 10 days, and a chat that was passed to you stays in your Telegram until you delete it. For your privacy policy we give you a ready paragraph about the bot, based on what it actually collects and where the data goes.
I'm not a tech person.
You don't need to be. We connect the bot, and you answer customers from Telegram on your phone. If something isn't clear, you talk directly with Roei.
How much does a website chatbot cost?
The bot is a monthly payment, and the amount is set in a quote after you've seen it working on your own store. Automations have a starting price.
A website chatbot, paid monthly
Quoted after the demo
- An automation, with planning, testing and a month of supportFrom $500 for clients outside Israel
What affects the price of an automation: The number of processes and the steps in each, how many systems connect, an existing CRM or one built for your business, and the number of emails in a sequence.
Automations are paid in three stages
- The planning meeting: $80, once you've approved the quote. It comes off the price.
- When you approve the process.
- When it all works and is live.
What's included in every automation project.
- Planning the process, before we build
- Building it and connecting it to the systems you already have
- Testing on real enquiries and questions before launch
- A recorded training session
- A month of support after launch
- The accounts with the providers in your name, paid directly by usage
- Once paid in full, the processes we built are yours
What our clients say.
5.0 27 reviews on Google
I want to recommend Roei and Redix Digital as a professional, reliable studio.
I've worked with Roei on several projects, for me and for my clients, and every time I knew the result would be the best.
Roei built my website, my landing pages and many more products.If you're looking for someone to build a landing page or a website, and to have support down the road, Roei is the right address. Everything is done quickly, kindly, with great service and professionalism.
Recommended!
Daniel LeonGoogle review, translated from HebrewRoei is the best I know. A truly great professional, and fast. I warmly recommend him.
David YoshbayevHair stylist, SEO and site optimization, translated from HebrewRoei is talented and super professional! He listened to what we needed and didn't let go until we were happy with the result. Professional and efficient, a pleasure to work with.
Avi PetachovLeo Jewelry, online store, translated from HebrewDear Roei,
I wanted to say a big thank you.
For the journey, for the calm, and for the fact that I could simply trust you with my eyes closed.From the first moment I felt someone was holding the whole process with professionalism, precision and full responsibility, without confusion, without overload, without me having to deal with things that shouldn't be on me.
Everything flowed. It was clear, organized and, above all, pleasant.
The website you created for me came out stunning and precise, far beyond what I imagined.Thank you for listening, for getting into the small details, and for the real feeling that there's someone to count on.
With deep appreciation 💙
Shira BlassGoogle review, translated from HebrewI definitely recommend him. My partners and I got the most professional service, and fast. Even though we asked to change the wording and the images several times, we were always answered right away, with patience and professionalism.
Adv. Tali NajariNajari, Dor, Mizrahi & Co., business website, translated from HebrewFrom start to finish you were patient and listened to everything, down to the smallest details. It's not just about making a website, it's about who makes it, and here you made a huge difference.
Maor ElimelechSun Textile, online store, translated from HebrewQuestions about the chatbot and automations.
How much does a website chatbot cost?
The bot is a monthly payment. The amount is set in a quote, after you've seen it working on your own store. Automations start at $500 for clients outside Israel.
Does the bot work with any site?
Recommendations, add to cart and order lookups work in WooCommerce stores, with the Redix Connector plugin. On any other site the bot answers from the content of its pages. Shopify isn't supported yet.
What doesn't the bot do?
It doesn't hand out coupons. Its copy of the catalogue updates once a night, so a change in a price, a sale or stock reaches it only the next day. The cart always shows the current price.
How do I know what the bot sold?
When a customer writes to the bot and orders in the same browser within 7 days, the order is counted as the bot's. Only paid orders count, and refunds come off the total. Someone who chatted on their phone and bought on a computer isn't counted, so some purchases are left out.
What happens when a customer wants a person?
The chat moves to your Telegram with a summary, and you answer from your phone. If no one answers within the time you set, between 1 and 15 minutes, the bot asks the customer for a phone number or email.
Which languages does the bot speak?
Natural English and Hebrew. A customer who writes in another language gets the answer in theirs.
Do I need to change anything on my site?
We add the chat window and install the Redix Connector plugin in your store. Your site's design stays as it is.
What's the difference between an automation and an AI chatbot?
An automation is a chain of actions that runs by itself after something happens: a lead comes in, it's added to the CRM, gets a WhatsApp message and enters an email sequence. An AI chatbot holds a conversation with the visitors on your site: it answers, recommends and sells.
How long does an automation take?
It depends on the scope. One automation takes less time than a whole CRM. The timeline is set on the intro call and written into the quote, before we start.
Which tools do you work with?
Whatever suits the business. For automations, for example n8n or Make. For the AI model, for example ChatGPT or Claude. And we connect the systems you already use, like a CRM, a calendar, an invoicing system or an email platform.
Can it connect to the systems I already have?
In most cases, yes. Most of the systems businesses work with can be connected, and on the intro call we'll check exactly what we can connect for you.
What does an automation cost each month after launch?
The AI model, the WhatsApp messages and the automation platform's subscription are paid directly to the providers, based on usage. In the quote we'll write an estimate of the monthly cost based on your number of enquiries. Monthly maintenance with us is optional.
What about my customers' privacy in automations?
The data only moves between the systems you work with, and the accounts are in your name. Marketing messages, like a birthday offer or an abandoned cart reminder, only go to people who agreed to get them, and every message has a way to unsubscribe.
What is the planning meeting, and why is it paid?
It's the first step after you approve the quote for an automation. In the meeting we map the process: what happens today, what will run by itself and which systems connect. It costs $80, and the amount is credited toward the price. Cancelling up to 48 hours before the meeting refunds it.
Who owns the accounts and the processes?
You do. The accounts with the providers are opened in your name, and once the project is paid in full, the processes we built are yours.
What happens after launch?
A month of support for fixes and questions, and a recorded training session. After that you can stay with us for monthly maintenance, or get in touch when you need something.
Want to see it on your store?
Send us your store's address on WhatsApp, and Roei will show you the bot answering and recommending your own products.
Looking for an automation? Book an intro call on WhatsApp